Deposit & Guarantee Insurance for

IWA Testimonials

There is no greater compliment a company can receive than the satisfaction of its clients and at IWA we take this very seriously.

04 December, 2013
Frowch, Oxford

Very helpful and prompt actions. Very helpful and pleasant engineer. Thank you.


04 November, 2013
Russell, Billericay


The engineer was very pleasant and very informative


31 October, 2013
Maslin, Devizes


Good service A+++


Theaker, Dewsbury

The service delivered at all levels of IWA is excellent


Carter, Bournemouth

We were pleased with the engineer and telephone staff all very helpful and cooperative. Thank you.


07 October, 2013
Taylor, Gosport


Excellent service – so unusual in these times of corporate greed and indifference.

09 September, 2013
Styles, Surrey


Russell was a pleasure, polite and helpful 10/10


Edmund, Surrey


The engineer was professional and knowledgeable. Thank you for the quality of service you provided.


08 August, 2013
Jackson, Cheshire


Excellent prompt service and work to our property. He was pleasant and very informative of the work completed. Thank you.


06 August, 2013
Pulfer, Bury St Edmunds

My husband and I want you to know how pleased we are with the service your company has provided for us. We made our claim earlier this year for our front door which had been fitted by JV Windows, unfortunately the company had gone out of business, so we couldn’t make a claim for our door with them and was pleased that your insurance company honoured our claim. Thank you very much for supplying us with our new front door which we are very happy with.

Griffiths, Redditch

Excellent service, helpful staff and engineers


20 June, 2013
Gunn, Lindford


I found the service I received from your company very good



Paterson, Devon

The service we received from your company was faultless


18 June, 2013
Williams, Wallingford


Fast, professional service



Hughes, Coseley


Thank you for your professionalism it is reassuring to have the backing of such a good company



07 June, 2013
Smith, Flintshire

I would like to say your engineer was superb. Work was carried out with no mess and I am more than satisfied.


15 May, 2013
Bowden, Bognor Regis

Prompt, efficient and courteous service - thank you


10 April, 2013
Holland, Weston Super Mare

Very helpful staff and very polite, explained process very well


Sayers, Chester

Engineer was most helpful - excellent



22 March, 2013
Mr & Mrs Hannah

The manner in which you have dealt with our claim was superb, turning a "problem" into an "opportunity" and i presume "treating customers fairly" must be high on your agenda, as we were extremely satisfied with the professional, but friendly style you adopt. Thank you very much for your help.

18 March, 2013

All aspects of the remedial service were carried out efficiently and effectively. Thank you.


04 February, 2013
Hemmings, Surrey

Thank you very much for all your help in dealing with our claim, we are very grateful. The two fitters who came were friendly, polite, explained everything they were doing and at last we have a door we can open easily! We are very happy with the way you have dealt with our claim, thank you again.


29 January, 2013
Hooper, Swansea

Excellent service from start to finish with a very neat and tidy job done by the fitters. Thank you.

27 November, 2012
Stokes & Wood, Essex

Engineer was very helpful and thorough. Excellent.


15 November, 2012
Williams, Warwickshire

I am very pleased with the prompt and efficient way in which IWA dealt with my claim.


25 October, 2012
Baker, Kent

Very pleased with your service. I was lucky your engineer was visiting this area the date after I telephoned!


02 October, 2012
Darby, Stafford

Thank you to all concerned with this matter especially Louise.


Robinson, Somerset

Engineer was very good at his job, prompt, reliable and curteous.


11 July, 2012
Brymer, Surrey

We always receive an excellent service - not sure it can be improved!


03 July, 2012

Excellent Service


Turner, Holmfirth

Most helpful and excellent service, many thanks

15 June, 2012
Wong, Surrey

Very professional and helpful in sorting out the problem.


Theaker, Dewsbury

Consistently high standards of service from all concerned.


12 June, 2012
Green, Bristol

The assessor and engineer were prompt and efficient


Johns, Devon

Brilliant service from our first letter to you. Brilliant engineer, thank you


22 May, 2012
Brooks, Preston

Service was very good


Davies, Herefordshire

The engineer was extremely efficient and tidy - a job well done!


Barker, Southport

Just keep doing the same as you dealt with our claim in a wonderful manner. Thank you.


10 April, 2012
Knighton, Cornwall

First Class service, knowledgeable staff. Very pleased. Thank you.


29 March, 2012
Rivers, Whitstable

I'm writing to say that I am very impressed with the service received from IWA. My enquiry was dealt with quickly and efficiently and today a very nice young man came and rectified the problems. If only all organisations were as good.

Thank you to all concerned.


27 March, 2012
Brown, Louth

Everything went smoothly and handled well

23 March, 2012
Haigh, West Yorkshire

We were very happy with the service we received at all levels


Brymer, Surrey

A first class friendly, efficient and and excellent service


Frimley, Plymouth

The engineer concerned was extremely efficient and helpful


09 March, 2012
Barnes, Aldershot

So straightforward, so friendly and professional


01 March, 2012
Goodley, Stoke On Trent

You seem to have a slick operation that works well


21 February, 2012
Griffin, Ringwood

Your company dealt with everything from start to finish excellently. Thank you.


14 February, 2012
McAuliffe, Middlesex

Wonderful Service, engineer was excellent and very helpful


03 February, 2012
Cheshire, Romsey

Courteous and professional behaviour at all times and I am grateful for the corrective work dealt with so promptly.

31 January, 2012
Hodges, Sussex

Very prompt. Good workmanship.